Ziggs for manufacturers

Every order,
through every department.

Sales, production planning, purchasing, quality, maintenance and the shop floor all depend on each other's updates. Give each role an agent, let orders and issues move between them with the details attached, and let the plant manager see every order.

Every role gets
its own agent.

Each agent knows its part of the job, the sources it may use, and what it is allowed to share.

  • Sales and customer service

    Takes orders, answers status questions and confirms delivery dates.

  • Production planning

    Builds the schedule from orders, capacity and materials.

  • Purchasing

    Chases suppliers for confirmations and delivery dates.

  • Quality

    Logs inspection results and defects and tracks the fixes.

  • Shop floor supervisors

    Report output, downtime and issues by shift.

  • Maintenance

    Logs machine problems and schedules preventive work.

Work moves between them,
with the context attached.

Each handoff carries what the next person needs. A person approves before anything important goes out.

Rush order

  1. Sales and customer service

    Takes the order and the date.

  2. Production planning

    Checks capacity and materials.

  3. Purchasing

    Confirms the steel delivery.

  4. Plant managerapproves

    Approves the overtime.

Defect on a batch

  1. Quality

    Logs the defect with photos.

  2. Shop floor supervisors

    Hold the batch and find the cause.

  3. Sales and customer service

    Tells the customer the new date.

Machine breakdown

  1. Shop floor supervisors

    Report the stop.

  2. Maintenance

    Repairs the machine.

  3. Production planning

    Updates the schedule.

One view of
where everything stands.

The plant manager sees every order and issue in one view: which department has it, what is late, and what needs their approval.

Work in progressExample
  • Rush order

    Step 4 of 4: Plant manager

    Needs approval
  • Defect on a batch

    Step 2 of 3: Shop floor supervisors

    In progress
  • Machine breakdown

    All 3 steps finished

    Done

People outside,
on your terms.

Customers, suppliers, logistics partners and auditors can reach the right person through one place, and they see only what you choose to share.

Bring us one workflow.

Tell us which roles it passes through and where it gets stuck. We’ll walk through where Ziggs fits.